FOR BUSINESS OWNERS WITH THEIR HANDS FULL

Hands full? We'll answer the phone.

While you're helping a customer, on the job or on the road, SpeakFlow answers your phone. Professional, personal and exactly the way your business wants it handled.

Have SpeakFlow call me See how it works
  • Live within 1 week
  • No hardware
  • GDPR-compliant
IN PRACTICE

The phone rings exactly when you cannot pick up

You're under a car changing tyres, giving a massage or a facial, halfway through an installation job or in the middle of a conversation with another customer. The phone keeps ringing anyway.

33%

1 in 3 business calls goes unanswered.

80%

8 in 10 callers leave no voicemail.

24/7

Outside office hours too customers keep calling.

HEAR IT YOURSELF

Have SpeakFlow call you back.

Reading about it is one thing, hearing it is another. Pick a moment that suits you and we will call — either a colleague or a digital one, whichever you would rather experience.

  • You pick the moment
  • A few minutes
  • No strings attached
Have SpeakFlow call me

You hear exactly what your customers would hear.

HOW A CALL GOES

From first ring to booked appointment

  1. The phone is answered

    With the greeting you laid down. The caller hears the name of your business, not ours.

  2. The question is drawn out

    What is it about, who is calling and how urgent is it? SpeakFlow keeps asking until it is clear, in plain spoken language.

  3. Something gets arranged

    An appointment in your calendar, an answer to a known question, or a message for you. What is allowed is agreed in advance.

  4. You get the summary

    Afterwards, a note with who called, what about and what was agreed. By email or in a personal dashboard with a full overview.

YOU WILL RECOGNISE THIS

You keep working. SpeakFlow handles the phone.

  • Your hands are full

    SpeakFlow answers, asks what the caller needs and records the details.

  • You are with a customer

    The caller is helped straight away without you having to interrupt a treatment, a conversation or a job.

  • You have no time to call everyone back

    Appointments and call-back requests are recorded during the call itself.

  • It is busy, or your business is closed

    Callers can still ask their question, and afterwards you know exactly what was discussed.

  • You want to keep a grip on customer contact

    You decide what SpeakFlow handles on its own and when a call goes to a colleague.

WHAT IT GIVES YOU

And this is what makes it possible

  • Callers are helped when you are not available

    They can ask their question or leave a call-back request outside your opening hours too.

  • Your customers are spoken to calmly and clearly

    The digital assistant speaks natural Dutch and matches the way your business communicates.

  • Sorted quickly, without a complicated installation

    We set the phone agent up together with you and test it before it takes any calls.

  • An appointment can be arranged during the call

    Your customer does not have to wait, and you have less calling back to do.

  • Call details land in the right place straight away

    Depending on your systems, appointments and customer data can be processed automatically.

  • Callers do not wait unnecessarily at peak times

    SpeakFlow can handle several calls at once, depending on how it is set up.

  • After every call you know what is going on

    You receive an overview of the question, the details and the agreed next steps.

  • You decide how customers are helped

    Together we agree what SpeakFlow says, what it asks and when a colleague is needed.

  • Important calls reach the right place

    SpeakFlow can gather details and pass calls on according to rules you set in advance.

  • Clear agreements about customer data

    We discuss in advance which data is processed, what it is needed for and who has access to it.

NOT EVERYTHING BELONGS TO A MACHINE

What happens when it gets complicated

SpeakFlow does not take over everything, and that is deliberate. Where doubt creeps in, the call goes to a person, to you or to whoever you appoint.

  • When in doubt

    Is the question unclear? Then a call-back is scheduled in your calendar, with a note of what did become clear during the call.

  • When it is urgent

    You decide in advance what counts as urgent and where those calls are put through. They do not sit waiting.

  • When the question is complex

    Quotes, complaints and exceptions stay with you. The call ends with a concrete time for you to call back.

IMPLEMENTATION

From intake to live within 1 week

  1. Intake

    We go through who calls, what they ask and what needs to happen. Your script and tone of voice come out of that.

  2. Setup

    We build your receptionist, connect calendar & CRM and prepare the call diversion.

  3. Testing

    You call in yourself, hear how it goes and adjust. Only once it sounds the way you want do we move on.

  4. Live

    The diversion goes on. From that moment you get a summary of every call.

AN ORDINARY DAY

What it looks like in practice

An example at a car garage that uses SpeakFlow.

  1. 08:40

    You are working on a car, changing the oil. Someone calls about a tyre change. SpeakFlow answers and puts them in your calendar for Thursday at 10:00.

  2. 13:15

    A regular customer calls with a complaint. SpeakFlow leaves that one to you: you get a message with name, number and what it is about.

  3. 17:30

    You put your tools down. Your inbox holds four summaries, two new appointments and one call-back request.

TRUST

Privacy, control and a Dutch point of contact

Every call is processed and stored encrypted within the European Union. You stay in charge of what SpeakFlow does and does not do, and there is someone in the Netherlands you can simply call.

  • GDPR-compliant

    Fully compliant with European privacy law.

  • EU data storage

    Processing and storage exclusively within the EU.

  • You stay in charge

    You decide what is said, what gets put through and what SpeakFlow leaves alone. Adjusting is always possible.

  • Dutch guidance

    Setup and support in Dutch, by people you can actually reach.

PRICING

Choose on functionality, not on minutes

Prices per month, excl. VAT. Setup is a one-time fee.

Starter

For freelancers

€99 /mo

One-time setup €149

Start with Starter
  • 100 included minutes · extra €0.15
  • AI receptionist & appointment booking
  • Knowledge base: Basic
  • 1 department / menu
  • Call summaries

⭐ MOST POPULAR

Plus

For SMEs

€399 /mo

One-time setup €899

Choose Plus
  • 250 included minutes · extra €0.09
  • AI receptionist & appointment booking
  • Knowledge base: Extended
  • CRM, WhatsApp integration & multilingual
  • Up to 5 departments / menus
  • Call summaries & priority support

Enterprise

For organizations

From €999 /mo

Setup from €1,499

Contact us
  • Custom included & extra minutes
  • AI receptionist & appointment booking
  • Knowledge base: Unlimited
  • CRM, WhatsApp integration & multilingual
  • Unlimited departments · lead qualification
  • Priority support & API access
Compare plans Starter Plus Enterprise
Price / mo €99 €399 From €999
Included minutes 100 250 Custom
Extra minutes €0.15 €0.09 Custom
AI receptionist ✓ ✓ ✓
Appointment booking ✓ ✓ ✓
Knowledge base Basic Extended Unlimited
CRM integrations – ✓ ✓
WhatsApp integration – ✓ ✓
Multilingual – ✓ ✓
Departments / menus 1 Up to 5 Unlimited
Call summaries ✓ ✓ ✓
Lead qualification – ✓ ✓
Priority support – ✓ ✓
API access – – ✓
Setup (one-time) €149 €899 From €1,499
FREQUENTLY ASKED

What business owners usually ask first

What is an AI phone agent and what can it do for my business?

An AI phone agent, also known as an AI voice agent, is a digital assistant that can answer phone calls on behalf of your business. SpeakFlow can, for example, answer frequently asked questions, collect callers’ details, record call-back requests and book appointments.

Exactly which tasks it performs is something we decide together, so that it fits your business, your way of working and your customers.

Does SpeakFlow sound natural in Dutch?

SpeakFlow is designed to hold clear, natural-sounding conversations in Dutch. We tailor the wording, the greeting and the way callers are addressed to your business.

You can listen to your phone agent and test it thoroughly beforehand, so you know how customers will be spoken to before SpeakFlow goes live.

Will my customer know they are speaking to an AI assistant?

We think transparency matters. SpeakFlow can introduce itself at the start of a call as your business’s digital assistant.

How that is phrased is something we agree together. The phone agent does not have to pretend to be a human colleague in order to help a caller politely and professionally.

What happens if SpeakFlow cannot answer a question?

SpeakFlow is set up in advance with information and clear rules about what the phone agent may and may not do. If a question falls outside those rules, it does not have to invent an answer.

Depending on how it is set up, SpeakFlow can note down the caller’s details, create a call-back request or transfer the call to a colleague. That way you keep control over complicated, sensitive or unexpected situations.

Can SpeakFlow put appointments in my calendar?

SpeakFlow can be connected to supported calendar systems. During a call the phone agent can then look up available slots and, depending on the setup, book an appointment.

What is possible differs per calendar and per way of working. During the intake we look at which connection suits your business and which actions SpeakFlow may carry out on its own.

Can I keep using my current phone number?

In many situations SpeakFlow can be connected to an existing phone number or used through call diversion. You can have the phone agent pick up when you are unavailable, outside opening hours or when it is busy.

What is possible depends on your current telephony provider and the setup you want. We check this before we configure the connection.

Can I decide what SpeakFlow says and does?

Yes. Together we decide which information SpeakFlow uses, which questions the phone agent asks, and when a call should be transferred or recorded as a call-back request.

The greeting, tone of voice, opening hours and conversation rules can all be tailored to your business. After the first setup we test various calls and adjust the phone agent where needed.

How do you handle privacy and personal data?

Phone calls may involve processing personal data, such as a name, a phone number or information from the conversation. Which data is needed depends on what SpeakFlow is used for.

We agree in advance on the purpose of the processing, who has access, retention periods and any call recordings. Where necessary these agreements are set down in a data processing agreement.

We set SpeakFlow up so that no more data is collected than the agreed service requires. The precise technical and legal arrangements are discussed before the phone agent goes live.

See all frequently asked questions

Hear for yourself how SpeakFlow answers your phone.

Leave your number and we will call you, so you can hear exactly how SpeakFlow handles your callers.

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